Question 1

Are DERCHI aluminum windows and doors CE certified for the European market?

Accepted Answer

Yes. Our window and door systems hold CE certification and are produced under an ISO 9001 quality management system. For each European project we supply the technical documentation your importer or contractor needs, including performance data aligned with EN 14351-1 characteristics such as air permeability, watertightness, wind resistance and thermal transmittance.

Question 2

Can your windows meet European energy-efficiency requirements?

Accepted Answer

Our thermal break aluminum profiles can be combined with double or triple insulated glazing, Low-E coatings, warm-edge spacers and argon fill. Tell us the Uw or Ud target required by your national regulation, such as GEG in Germany, RE2020 in France or Part L in the UK, and our engineers will configure the profile and glazing build-up to match.

Question 3

Do you ship aluminum windows and doors to European ports?

Accepted Answer

Yes. We export to Europe by sea container with reinforced crating and corner protection. Shipments can be arranged to major European ports such as Rotterdam, Hamburg, Antwerp, Felixstowe, Le Havre, Valencia and Genoa, with export documentation prepared by our logistics team.

Question 4

Which customisation options are available?

Accepted Answer

Sizes, opening types, RAL powder-coat colours, anodised and wood-grain finishes, glass specifications, hardware brands, handles and logos can all be customised. Our R&D team of more than 30 engineers can also develop special structures for architectural projects.

Question 5

Do you provide installation support for European projects?

Accepted Answer

Yes. Our engineering service covers drawing review, technical proposal, site measurement, production confirmation and installation guidance, so local installers receive clear drawings, installation manuals and remote technical support.

Question 6

How can a European company become a DERCHI partner?

Accepted Answer

We work with distributors, importers, showrooms, contractors and developers across Europe. More than 300 overseas partners already sell DERCHI windows and doors. Visit our Be A Partner page or email info@dejiwindoweurope.com to discuss territory, product range and support.

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